If you are using the Blockchain for trading or investing in crytocurrencies, you can utilize its wallet to transfer the funds from one platform to another. However while using this you can also encountered with various types of issues, and if you are expecting fund and receive funds but have not received them yet is one of them comes while using the Blockchain.
If you have sent funds to your Blockchain wallet from another platform or if you sent your receiving address to another party from whom you have been expecting to receive funds, but you have not received anything yet, here are a few steps you can take you can follow to fix the issue and solve your fund related problems on Blockchain.
Steps to Solve Fund Not Received Issue in Blockchain Wallet:
Step 1: First log into your Blockchain wallet and check your transaction history.
Step 2: Now you can view your wallet feed on the dashboard under Recent Activity.
Step 3: You can also go directly to the appropriate currency tab on the left to view your wallet’s transaction history only for that currency.
Step 4: Now check your receiving address on a block explorer.
Step 5: For bitcoin, plug your receiving address into blockchain.info. For ether, go to etherscan.io. For bitcoin cash, check your address at https://blockchair.com/bitcoin-cash/blocks.
Step 6: Now you’ll be able to view the address’ entire transaction history there.
Step 7: You can also contact the platform, exchange, or party from which you expected to receive funds.
Note: Please note that the Blockchain support team cannot assist as an intermediary in payment disputes.
Step 8: Now check to make sure you have not mistakenly created multiple wallets using the same email address.
Step 9: To check the multiple wallets on the same mail id, just submit your email address at https://blockchain.info/wallet/#/reminder.
Step 10: If the email you receive from this reminder shows multiple wallet identifiers, be sure to log into each wallet to search for the funds in question.
Hope these steps will help you to successfully receive the funds. However, if there is any kind of technical issue comes contact us if a block explorer shows that the funds arrived at the address specified as expected, but the transaction does not appear in your Blockchain wallet’s transaction history. You can call at Blockchain support number to get online assistance by experts and help you remotely to solve this problem.